Day 226 March
IATA Day
- The Air France-KLM and partners electronic bag tag developments
Synopsis: Air France-KLM and Delta Air Lines have been working on an electronic baggage label. In this presentation the project leader explains the benefits for customers and airlines, the developments done so far, and the plans for the future.
Audience will learn:
- Why the participating companies believe in the electronic bag tag
- What the project team has done so far
- The products and how they work
- View on the industry
- Demo
Speaker/s
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Air France - KLM
Speaker Biography: Manuel graduated from Erasmus University Rotterdam with a Master’s degree in Business and a Major in Strategic Management and Marketing. Over the past 12 years he has held various marketing positions within Air France-KLM, always with a strong focus on new business and services. He previously worked as Project and Product Manager at Schiphol Airport, and as Global Manager Internet Marketing. He is currently Manager Product Innovation. In this role Manuel is responsible for defining the mid-term vision on the passenger ground experience for Air France and KLM’s global airports. This includes introducing new self-services, pushing airport processes off-airport, introducing intelligent bag tags, biometrics, NFC, robotics, self-boarding and many other new services. Personal facts: Manuel is married and has two children. In his free time he enjoys his kids, surfing the shallow waves in Holland and practising martial arts. |
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