Day 226 March

IATA Day

Lisa Angiolelli-Meyer, Project Manager Passenger Facilitation, IATA, Switzerland

Speaker Biography: Lisa joined IATA in 2007. Her role is to work with industry stakeholders to drive change throughout the end-to-end passenger journey, focusing on regulatory areas to provide seamless, secure and efficient travel. The IATA Passenger Facilitation Programme is focusing on improving passenger flows at airports through automation and self-service to increase efficiency and maintain the determined level of security. Lisa is responsible for developing standards and methodologies to drive the implementation of automated border control and improve the current security screening process. Prior to joining IATA Lisa was part of the easyJet Switzerland Senior Management Team, involved in the start up of the business in Geneva. As Head of Cabin Operations she was responsible for the development and implementation of management strategies, standards and policies, with a focus on safety, cost, punctuality and customer experience. Lisa holds a post-graduate degree in Executive Management and Leadership.