Bolloré Group - IER
Speaker Biograghy:
Christophe is responsible for spearheading the overall growth and direction of the company's business development, strategic marketing initiatives, channel development, strategic partnerships, emerging technologies, brand image and customer acquisition within the transportation industry, including various markets such as airlines, railways and electric vehicle car sharing.
Day 3 - 27 March
Session:
Baggage Processing, Tracking & Identification
10:00 - 10:30
- Bag Drop: is the world ready? Practical considerations and experiences
Synopsis: Getting the right recipe for success in baggage drop is all about putting the pieces of the puzzle together. Depending on the situation and context, six baggage drop business drivers can be identified. However, three key success factors need to be considered for successful bag drop implementation. They are clearly defining the evolution of the baggage drop market, but no one in the airline industry (vendors, airports, airlines, integrators) is currently handling them and controlling them properly all together. Three real-world experiences will be presented to illustrate this statement.
Audience will learn:
- The six baggage drop business drivers to be considered
- Practical considerations that lead to successful real-world implementations
- How real estate is drastically impacting baggage drop projects
- How regulations is impacting baggage drop technologies
- Why meeting passenger expectations is a key factor