Speaker Biograghy: Roddy is the National Aviation Director for Parsons Brinckerhoff, responsible for managing aviation-related planning, engineering, programme management and construction management services in the US. Since December 2012 he has also served as Global Aviation Market Leader within the Balfour Beatty Group, identifying strategic opportunities and helping to leverage company resources globally to support aviation clients. Roddy has approximately three decades of experience in the planning, design and implementation of diverse aviation projects. He is familiar with issues facing the airline industry and airport owners/operators in the USA, Europe, Latin and South America, the Middle East and Africa. Roddy is a licensed architect and a member of several prominent industry organisations, including the American Association of Airport Executives (AAAE), Airport Consultants Council (ACC) and Airports Council International-North America (ACI-NA) World Business Partners.


Day 1 - 25 March
Session: Passenger Processing, Check-in & Self-Service

14:55 - 15:20 - No time to check-in at the counter – drive-through
Synopsis: Palm Springs is debuting new drive-through, full-service check-in stations. Passengers will pull through the stations where an attendant will retrieve their bags from the car, tag and induce the bag. No boarding pass? No problem. The attendant can print that out as well. The passenger parks the car and proceeds directly to the security checkpoint. The existing kerbside check-ins will continue to be available, but the new drive-through option will provide enhanced customer service in a more convenient shaded area where bags can be induced on the spot rather than having to be wheeled into the terminal.

Audience will learn:

• How PSP avoided expanding its ticket lobby by creating drive-through check-in
• Innovative thinking that leads to enhanced passenger service
• Reducing security threats to the terminal by taking bags off of passengers before they enter
• How to make your airport more stress free
• Ways to increase customer service for ageing passengers

Day 1 - 25 March
Session: Airport Cities and Transport Connections

16:00 - 16:20 - Strategies for a successful aerotroplis
Synopsis: Airports are not only a point for take-offs and landings, but are economic engines for the local community and the region. Airports connect passengers and cargo globally, and are becoming destinations. This presentation will offer tools for airports to leverage this opportunity, foster partnership and collaboration to create a successful airport city.

Audience will learn:

• Examine planning policies and practices
• Importance of land-use compatibility at airports
• Strategies for connecting the interior to the exterior
• Fostering collaborative partnerships

Day 1 - 25 March
Session: Airport Cities and Transport Connections

17:00 - 17:30 - Panel Discussion: Land-use compatibility at airports
Synopsis: To implement effective land-use planning and control measures around airports, it is necessary to identify specific planning boundaries. These boundaries define the airport's environs for land-use planning purposes, and its cohesive existence with its adjoining neighbours. It is essential that airport owners, elected officials, land-use planners and developers understand the components of an effective compatible airport land-use plan. Especially with the development of aerotroplis, land-use compatibility is not only important for safety and noise reduction, but also for prudent planning and optimum use of land for economic viability. This is a panel discussion consisting of three subject matter experts. Under discussion will be: the importance of land-use compatibility at airports, tools for ensuring compatibility, examples and case studies.

Audience will learn:

• Importance of land use compatibility at airports
• Strategies and tools for establishing compatibility
• Fostering partnership for safety and land use consistency
• Examples and case studies