Cluj International Airport

Speaker Biograghy: David has been Managing Director of Cluj International Airport, Romania since November 1995. Since then he strived to transform the airport into one of the busiest regional airports in Romania by developing its infrastructure, establishing strong customer service-orientated policies and improving safety and security. In 1991 he graduated from the Faculty for Aerospace Engineering - Polytechnic University in Bucharest. He holds two MBAs, one from Open University, Milton Keynes, Great Britain (2003) and one in Aviation Management from John Molson School of Business – Concordia University Montreal (2006). In 2009 he obtained the status of International Airport Professional (IAP). Other functions: President of the Romanian Airports Association since 1999; member of the ACI Europe Board (2011); member of the IAP-CoP Board of Directors (2012).


Day 3 - 27 March
Session:
Aviation Security, Border Control & Facilitation


12:00 - 12:25 - Simulation-based optimisation of passenger screening process using Arena
Synopsis: Terminal manoeuvring areas have become the most important bottleneck in the stream of passengers throughout an airport. Screening equipments for LAGs need to be introduced in 2014 – without necessary resources and improved collaborative decision making, the congestion inside the terminals will rise. In order to determine the appropriate amount of security equipment and better procedures and operational rules that will allow a smooth flow of passengers at Cluj-Napoca International Airport, a discrete-event simulation model has been developed by using Arena. The paper explores the usefulness of simulation for improving the passenger experience.

Audience will learn: