Speaker Biograghy: Riccardo is the Managing Director of ADR Security, the security company of Aeroporti di Roma. He joined the group four years ago as Responsible for Fiumicino Operations. Prior to ADR he spent 10 years in consulting (organisation, management assessment and search). Previously he was a Manager in the Fochi Group, a major engineering and construction group active in the chemical, petrochemical and energy sectors. Before that, he was an Engagement Manager at McKinsey and Company, where he worked on strategic and operations projects in the industrial sector. He started his career as Project Manager on civil engineering projects in Saudi Arabia. Riccardo earned his graduate degree in Civil Engineering at Politecnico di Milano, Italy, and his MBA at Bocconi University in Milan, Italy.


Day 2 - 26 March
Session: Aviation Security, Border Control & Facilitation

09:30 - 09:55 - ADR SpA and ADR Security: a change-management story (part 1)
Synopsis: In less than two years ADR Security has achieved a 50% reduction in the waiting time at security checkpoints for passengers and their hand baggage (from 14 to less than seven minutes), drastically increasing passenger perception. This presentation describes the major steps undertaken to achieve the goal set by ADR top management and the most important lessons learned in the process. The security project will be put in perspective of the requalification effort of ADR.

Audience will learn:

• ADR Spa: working to progress. How to increase passenger perception during a major restructuring
• Reducing queues at Security with limited investment
• Increasing passenger perception of the security checkpoints

Day 2 - 26 March
Session: IATA Day

11:40 - 12:05 - ADR SpA and ADR Security – a change-management story (part 2)
Synopsis: In less than two years ADR Security has achieved a 50% reduction in waiting time at security checkpoints for passengers and their hand baggage (from 14 to less than seven minutes), drastically increasing passenger satisfaction. This presentation describes the help received by IATA in leveraging the experience of other airports, and the most important lessons learned in the process.

Audience will learn:

• ADR SpA: working to progress. How to increase passenger satisfaction during a major restructuring
• How to leverage the experience of other airports: the help received from IATA in the process
• Increasing passenger satisfaction with the security checkpoints

Day 2 - 26 March
Session: Aviation Security, Border Control & Facilitation

17:15 - 17:40 - Panel Discussion: The changing threat. Or has it?
Synopsis: IEDs in baggage, VBIEDs at the kerb, suicide bombers boarding at LPDs to the USA, bombs in international cargo, drive-by or walk-in shooters – the usual daily concerns. We haven’t heard much lately about shoulder-mounted missile or body implants – have they gone away, or is it because there’s not much an airport can do about them? How about small commercial drones that you can buy at the local hobby store?

Audience will learn:

• Are there discernible patterns, or are we simply subject to the random whims of dozens of radical groups?
• Is the intelligence community sharing everything, so we can be better prepared for the next wave?
• Is the threat to the airport, the airline or the government?
• vWhere are those lines of demarcation for responsibility, response and funding?