Speaker Biograghy: John is responsible for implementing computer and communications systems that enable operations automation at Orlando International Airport and Orlando Executive Airport, as well as keeping abreast of new technologies and their impact on airport operations. These systems include mobile automation, boarding control, baggage handling systems, area access control and surveillance, telephone, and wired and wireless data communication.


Day 2 - 26 March
Session: Aviation Security, Border Control & Facilitation

11:15 - 11:40 - Follow the fast track to an Immigration Officer at Orlando Airport
Synopsis: Greater Orlando Airport Authority (GOAA) has introduced automated kiosks for non-US and Canadian citizens and for Orlando’s International Airport. These kiosks enable visa waiver passengers to be processed, whereas previously they would have had to stand in the primary inspection line in the Immigration Hall, queue to be seen by a CBP officer and answer questions, have their passport inspected and swiped, have their fingerprints and face image captured by camera, and then present their customs form. This is now all conducted at a kiosk.

Audience will learn:

• Taking the manual process of border control and automating for the benefit of all traveller groups: innovation
• Cooperation between key stakeholders (US CBP, GOAA and SITA)
• Service improvement and efficient use of US CBP officers
• Balancing security and facilitation