Meenakshi Agrawal, Vice President – Information Technology, Mumbai International Airport Pvt Ltd, India

Speaker Biograghy: Meenakshi has over 25 years' experience in the IT industry, of which over 20 have been in the aviation industry in the Middle East. A stint of over 19 years with the Emirates Group gave her a firm foundation on how airlines operate and the technologies required to be a strong business enabler. Her leadership and involvement in Dubai’s New T2 set her on a course for IT at airports. She then decided to get back to her roots in India and joined Mumbai International Airport in 2010; since then she has been closely leading the IT stream there. This culminated in the unveiling of the brilliant New Terminal in Mumbai in January 2014 and the first flight operations on February 12.


Day 1 - 25 March
Session:
Passenger Processing, Check-in & Self-Service


17:00 - 17:30 - Panel Discussion: The future of passenger processing - what can make the experience even better?
Synopsis: With all the changes that have taken place within the past 10 years in terms of passenger, baggage and general airport processes, what can we expect for the next 10 years to come? What does this mean for airports in terms of terminal layout and requirements on city side, landside and airside? What should we plan for? Will all these changes mean a better experience for passengers? How can we make sure it does?

Audience will learn:
Day 2 - 26 March
Session:
Technology, Systems Integration, IT & ICT


09:55 - 10:20 - The IT landscape in New T2
Synopsis: The presentation will give a brief preview of the various systems in action at the new CSIA airport at Mumbai, and how they integrate into a complex IT network of applications and systems.

Audience will learn: