Chelsey Hsieh, Staff, Taoyuan International Airport Corporation, Taiwan

Speaker Biograghy: Chelsey works in the Business Department of Taiwan Taoyuan International Airport (TTIA) Corporation, which is the main landside operations team at TTIA.


Day 3 - 12 March
Session:
Customer Service & Passenger Experience


09:35 - 10:05 - How to connect Taiwanese culture to the airport
Synopsis: TTIA won fourth place in 2014 Skytrax World’s Best Airports Serving 30-40 Million Passengers because we are dedicated to giving more service to passengers. We have a particularly strong cultural experience in our airport, from the enthusiastic attitude of workers at TTIA to artworks that include Taiwanese images and interactive experiences. Moreover, TTIA collects all the unique and various products from all over Taiwan. More photos at TTIA, more moves at TTIA and more revenue at TTIA.

Audience will learn: