Airbus SAS

Speaker Biograghy: Diego has an MSc Aeronautical Engineering & Airport Engineering from Universidad Politécnica of Madrid. He joined the A380 Programme in the Airport Compatibility Department of Airbus SAS in 2003 for the preparation of the entry into service of the A380. Since 2007 he has been working in the Airbus Engineering Airport Operations Department, taking care of aircraft-airport integration issues for in-service, in-development and future aircraft projects. Diego is an expert in ground operations and holds several positions on international committees for aircraft ground equipment.


Day 1 - 10 March
Session:
Passenger Processing: Bag Drop, Check-in & Self-Service


12:25 - 12:50 - Airports like train stations? Let's start with baggage!
Synopsis: Self-service is a prevalent and growing trend in airport processes: self-service check-in, self-tagging, self-drop-off… The maximum exponent for self-service in baggage process is what happens at major intermodal transport hubs like train or bus stations: passengers carry their baggage until boarding. Passenger and baggage flows currently split at check-in and they do not converge until the arrival airport due to security reasons and long-haul passenger convenience. INTERACTION proposes the unification of passenger and baggage processes, assessing different airport milestones to split them, such as security control or boarding, in order to facilitate the integration on current airport infrastructure.

Audience will learn: