Speaker Biograghy: Hatsumi began working at Haneda's airport lounge in 2010, the year the new international terminal started its operation. Since joining JATCO in 2011, she has been in charge of international relations, and is a representative for coordinating conferences and communicating with airports, domestically and internationally.


Day 2 - 16 March
Session: Energy, Environmental Issues & Sustainability

17:05 - 17:35 - Cleaning methods of the world’s cleanest airport
Synopsis: What creates a comfortable atmosphere for passengers? Haneda Airport has a 60-year history with more than 70 million passengers, and has been acclaimed by Skytrax as the world’s cleanest airport. We will deliver the terminal cleaning methods, focusing on how to efficiently create a clean and comfortable atmosphere for passengers. The topics of our presentation will include the structure of the cleaning staff team, cleanliness checking system and floor polishing methods, etc.

Audience will learn:

• How to create a clean and comfortable atmosphere in the terminal
• The way to build a cleaning staff team
• The way to maximise and equalise the quality of the cleaning work
• What kind of mentality should the cleaning staff have