Speaker Biograghy: Josef joined T-Systems in 1995 and became engaged in the business of airport IT from the beginning. After setting up the new division for airport planning and scheduling solutions within the Airport Competence Centre in Germany, he took over responsibility for worldwide airport IT sales. Major milestones in his career were the founding of the joint venture with Fraport and the establishment of airport IT activities in the USA. Josef then became responsible for the business consulting division of T-Systems, Systems Integration, for the travel, transport and logistics industry, with a strong international focus. He is currently Vice President Travel Solution Consulting, in which airport business plays a major role.


Day 1 - 15 March
Session: Technology: Systems Integration & Automating Business Processes

16:05 - 16:30 - Getting a more customer-centric smart airport by using digitalisation
Synopsis: Digitalisation is changing the world of business and private life. What will be the impact for airports? Can the new technology supply the answer to the new demands from the business side? This presentation gives answers to this and describes the future of the smart airport from the perspective of an IT provider and an airport.

Audience will learn:

• The impact of digitalisation for the airport
• The link between business needs and digitalisation
• Use cases will show the possibilities for the airport
• Concepts needed to be implemented to become a smarter airport