Heathrow Airport Ltd
Speaker Biograghy:
Darren is an experienced Project Director with 15 years’ experience leading large projects, programmes and product launches in different sectors. He has delivered a number of large-scale projects in different organisations, including automotive and airports. His most recent projects include a £500m baggage facility in Heathrow’s Terminal 3. He is now leading a portfolio of multi-disciplinary projects across Terminal 3 and Terminal 5. He enjoys leading teams and in particular working with others to create a high-energy environment of trust that gets things done and sees projects delivered.
Day 3 - 17 March
Session:
Technology: Baggage Processing Innovations
09:55 - 10:20
- T3IB – Heathrow's new, high-tech baggage system at Terminal 3
Synopsis: An introduction to the new T3IB (Terminal 3 Integrated Baggage) facility at Heathrow. The presentation will look at the project from a number of angles: the intention of the project and the technological advancements; the building of the facility in a constrained environment; the launch of the new facility in a multi-handler and airline environment; the new ways of working for the users and how this was enabled and progressed; the business benefits of the now launched facility.
Audience will learn:
- How the project was developed and the intentions of the scheme
- How the use of technology has improved the baggage handling operation in T3
- The benefits of an integrated baggage system for the wider business
- How the new ways of working were implemented with the community
- An understanding of the challenges of building a project of this scale in the heart of a live terminal