Speaker Biograghy: Suhail is responsible for all aspects of information, communication, security and screening technologies and solutions at Hamad International Airport (HIA). He managed the successful move of IT operations from Doha’s old airport to HIA, recently voted Best Airport in the Middle East. Prior to heading up the airport IT organisation in Doha, Suhail was Head of ICS Business Solutions at Abu Dhabi Airports.


Day 1 - 15 March
Session: Technology: Systems Integration & Automating Business Processes

12:15 - 12:45 - PANEL DISCUSSION: Tech-savvy airports
Synopsis: Panel Chair: Maurice Jenkins, Director, Information Systems and Telecommunications, Miami Dade Aviation Department, USA The panel will discuss the latest projects and initiatives embarked on by airports to meet customer demand, and drive innovation and efficiencies.

Audience will learn:

• Latest in pax processing and border management
• Educating/status of security and cyber security
• Wi-fi future uses
• Mobility and future

Day 1 - 15 March
Session: Technology: Systems Integration & Automating Business Processes

14:15 - 14:30 - How future technology will enhance airport operations and passenger experience
Synopsis: The presentation will describe how HIA is investing in technology to maintain its position as the Best Airport in the Middle East. Areas covered will include new investment in innovative passenger services. In addition the presentation will describe how airport stakeholders are working together to deliver efficient passenger-facing services and how the airport operational systems will support this in the future.

Audience will learn:

• Technology driving passenger experience improvements
• Operational efficiencies delivered through intelligent airport design