Sello Mmakau, Group Chief Information Officer, Airports Company South Africa, South Africa
Speaker Biograghy:
Sello is the Group CIO for Airports Company South Africa. He has extensive experience as an IT executive in the private and public sectors. In 2012/13, he was voted SA Visionary CIO of the Year by Gartner, GIBS, IITPSA and his peers in the IT industry, having mostly digitised business, improved quality services, enhanced business security, etc. AN MBL graduate, Sello has experience in the petroleum, health, government and telecoms industries, and now recently in the aviation industry. He is in the process of implementing a business digital strategy for ACSA, which was approved by the company board. Sello is an innovative, passionate, business acumen leader who strives for excellence in what he does.
Day 1 - 15 March
Session:
Technology: Systems Integration & Automating Business Processes
12:15 - 12:45
- PANEL DISCUSSION: Tech-savvy airports
Synopsis: Panel Chair: Maurice Jenkins, Director, Information Systems and Telecommunications, Miami Dade Aviation Department, USA
The panel will discuss the latest projects and initiatives embarked on by airports to meet customer demand, and drive innovation and efficiencies.
Audience will learn:
- Latest in pax processing and border management
- Educating/status of security and cyber security
- Wi-fi future uses
- Mobility and future
Day 2 - 16 March
Session:
Technology: Passenger Processing, Trends in Check-in & Self-Service
11:40 - 12:05
- Transition to digital business – ACSA view
Synopsis: Airports Company South Africa is in a transition phase towards a digital airport business. The presentation will highlight the digital strategy, which focuses on key dimensions of passenger experience, business intelligence, social and mobile applications, digital business and the implementation roadmap thereof.
Audience will learn:
- Airport digital business
- Business intelligence
- Passenger experience
- Self-service
- Digital infrastructure