Kristian Durhuus, Vice President, Chief Operating Officer, Copenhagen Airports, Denmark

Speaker Biograghy: Kristian has extensive experience in the airport industry, where he has worked for both the Swissair Group and the Lufthansa Group in different functions across Switzerland, Germany, Scandinavia and Eastern Europe. This includes being Management Consultant in Zürich and General Manager for Aero-Chef A/S in Billund Airport, both in the Swissair Group. Later he joined LSG Lufthansa Service Group as General Manager in Frankfurt, then Managing Director in Scandinavia and ultimately Vice President Operations in the Nordics and Eastern Europe. Following a couple of years as Managing Director for Rentokil Initial A/S in Denmark, Kristian was Managing Director for five years at Falck Securitas Sikring A/S and G4S Security Services A/S in Denmark. He joined Copenhagen Airports in 2011 as COO and is responsible for customer service and operations including customer care, traffic operations, baggage, security, quality management, environmental affairs, airport optimisation, service excellence and Roskilde Airport.


Day 1 - 15 March
Session:
Airport Design, Planning & Development


16:00 - 17:30 - PANEL DISCUSSION: The future of airports
Synopsis: Panel Chair: Susan Baer, Global Aviation Leader, Ove Arup and Partners Ltd, USA With air travel continuing to grow significantly and technology changing even more quickly, will airports be ready for the changes over the next 30 years and be prepared to meet passenger expectations and demands? We explore the issues and potential solutions with a number of airport partners and experts from leading futuristic industries. We will expand on our research in a number of key themes around technology, collaboration, baggage, security, retail and the regulatory environment. We will look at how all these impact on humanising the air travel experience. Each panellist will make a short presentation, followed by a group discussion of the subject.

Audience will learn: