Speaker Biograghy: Ricky holds an MBA and is a chartered civil engineer with over 30 years' experience, within which over 20 years have been on the planning, design, construction, operation and maintenance of airport infrastructure, facilities and systems. He is responsible for managing the Authority's infrastructural assets at Hong Kong International Airport, and for delivering airport development projects.


Day 1 - 15 March
Session: Technology: Systems Integration & Automating Business Processes

11:40 - 12:05 - Smart Airport Hong Kong
Synopsis: Hong Kong International Airport (HKIA) is a leader in global aviation and one of the busiest airports in the world. We are committed to adopting advanced technologies to continuously enhance our levels of operational efficiency and our passenger experience. The aviation industry has been consistently searching for new technologies to improve efficiency and cost-effectiveness in providing better products and services. Hong Kong is home to a great number of technology companies and research institutes at the forefront of developing these technologies and applications.

Audience will learn:

• Smart airport journey
• Technological innovations and applications for operational efficiency and passenger experience
• Stakeholder engagement for overall airport technological development

Day 1 - 15 March
Session: Technology: Systems Integration & Automating Business Processes

12:15 - 12:45 - PANEL DISCUSSION: Tech-savvy airports
Synopsis: Panel Chair: Maurice Jenkins, Director, Information Systems and Telecommunications, Miami Dade Aviation Department, USA The panel will discuss the latest projects and initiatives embarked on by airports to meet customer demand, and drive innovation and efficiencies.

Audience will learn:

• Latest in pax processing and border management
• Educating/status of security and cyber security
• Wi-fi future uses
• Mobility and future