Speaker Biograghy: Aslihan Cortuk is the Director of Marketing at TAV Airports. She has six years of network, alliance and hub management, route and fleet development experience at Delta Airlines in its Atlanta headquarters. Aslihan joined TAV Group in 2006 to lead its route development, airline relationship, ground handling contracts and air service pricing efforts. In this capacity, she contributed towards improving the airport/airline relationships as well as maximizing air service revenues. She has been a key contributor to TAV’s airport tenders and airport investment due diligence projects. Aslihan’s experience in all areas of aviation business enables her to align the airport experience with the airlines’ many competing objectives.


Day 1 - 15 March
Session: Airport Design, Planning & Development

16:00 - 17:30 - PANEL DISCUSSION: The future of airports
Synopsis: Panel Chair: Susan Baer, Global Aviation Leader, Ove Arup and Partners Ltd, USA With air travel continuing to grow significantly and technology changing even more quickly, will airports be ready for the changes over the next 30 years and be prepared to meet passenger expectations and demands? We explore the issues and potential solutions with a number of airport partners and experts from leading futuristic industries. We will expand on our research in a number of key themes around technology, collaboration, baggage, security, retail and the regulatory environment. We will look at how all these impact on humanising the air travel experience. Each panellist will make a short presentation, followed by a group discussion of the subject.

Audience will learn:

• Choreographed seamlessness, where there will need to be connected, predictable and productive systems
• Design drives efficiency, where planning and collaboration between stakeholders is essential
• Technological convergence, where there will need to be personalised, secure real-time experiences to ensure passenger satisfaction and easier mobility/processing
• Bags will have their own identity; passenger journeys will be branded; the future of retail is at the airport