Jeremy Corfield, Partner, CPI, Australia

Speaker Biograghy: Jeremy is a partner of CPI, the world’s leading airport commercial planning consultancy. Established in 1997, CPI has completed more than 100 commercial planning projects across most regions. Jeremy’s most recent projects in airports include commercial planning, retail strategy, digital and mobile strategy, advertising planning and design, tender management and assessment, partnering and corporate positioning. In the last couple of years Jeremy has worked on commercial planning projects at the new Istanbul Airport, Manchester and Stansted Airports in the UK, Budapest and Iceland, as well as in the USA, Australia, New Zealand, Asia and the Pacific. Jeremy is a Director of CPI’s Airport Commercial Development and Management course, held in Sydney, and a presenter at the Cranfield University/CPI Airport Commercial Revenue Development course in the UK. He has written for a wide range of publications over many years, and this is the fourth year that he has moderated at PTC.


Day 1 - 14 March
Session:
Commercial - Concessions, Retail & Media


09:05 - 09:05 - Conference Chairs

Day 1 - 14 March
Session:
Commercial - Concessions, Retail & Media


12:05 - 12:35 - Panel Discussion: Getting the balance right
Synopsis: Many airports are challenged to deliver a commercial mix that appeals to local and international passenger groups. Understanding that different passenger groups spend and behave differently, in F&B and in retail, we discuss how active an airport can be in crafting and delivering the offer, both physically and digitally.

Day 2 - 15 March
Session:
Commercial - Concessions, Retail & Media


09:00 - 09:00 - Conference Chairs

Day 2 - 15 March
Session:
Commercial - Concessions, Retail & Media


11:30 - 12:15 - Panel Discussion: Future-proofing airport commercial revenues
Synopsis: In this panel discussion we examine how airports can continue to deliver the tried and true formulas that have so successfully grown commercial revenues in recent years, while also delivering an experience, an offer and a style of interaction that is relevant for the generations of digital natives to come.

Day 3 - 16 March
Session:
Commercial - Concessions, Retail & Media


09:00 - 09:00 - Conference Chairs

Day 3 - 16 March
Session:
Commercial - Concessions, Retail & Media


10:35 - 11:05 - Panel Discussion: Different perspectives on the airport tendering process
Synopsis: Do airports understand what a tender process actually involves for bidders? Do operators really understand the context of the broader airport commercial ecosystem when they bid? The panel will discuss how to get the balance right in the airport competitive tender process.