Kaerntner Flughafen Betriebsgesellschaft (Klagenfurt Airport)

Speaker Biograghy: After six years in operational and strategic functions at Vienna Airport, in 2003 Max became an independent airport consultant. He was involved in various airport privatisation and operational readiness projects all over the world. Furthermore, he developed airport business plans and supported regional airport terminal expansion projects. In 2013 he left the consulting world and took over the position of Managing Director at Kärntner Flughafen Betriebsgesellschaft (Klagenfurt Airport) in the south of Austria. Max holds a Master's degree in International Economics and Business Sciences. He is a visiting lecturer at Cranfield and Westminster Universities, and also lectures at the Munich Airport Academy.


Day 2 - 15 March
Session: Commercial - Concessions, Retail & Media

16:55 - 17:30 - Panel Discussion: Balancing capital efficiency, customer service and commercial revenues
Synopsis: This panel discusses the often difficult challenge of meeting capital efficiency targets, managing cost pressures and achieving operational requirements with the evolving imperative of delivering a comfortable, flexible, engaging terminal environment for our customers that optimises commercial revenues.

Day 2 - 15 March
Session: Commercial - Concessions, Retail & Media

15:20 - 15:50 - Efficient space utilisation – the key to successful financial performance
Synopsis: Regional airports are exposed to high volatility in terms of passenger development, leading to either over- or under-utilisation of the capacity. In addition, the future need for space to operate the various functional units within a passenger terminal building cannot be predicted precisely (e.g. future requirements for security control, change of airline business models). The trade-off between flexibility, operational models and capital investment needs to be assessed very closely. This presentation will demonstrate three case studies and derive a possible standard approach for the development and operation of a medium-sized regional airport terminal.

Audience will learn: