Speaker Biograghy: Josef joined T-Systems in 1995 and became engaged in the business of airport IT from the beginning. After setting up the new division for airport planning and scheduling solutions within the Airport Competence Centre in Germany, he took over the responsibility for worldwide airport IT sales. Major milestones in his career were the founding of the joint venture with Fraport and the establishment of airport IT activities in the USA. Josef then became responsible for the business consulting division of T-Systems Systems Integration for the travel, transport and logistics industries, with a strong international focus. He is currently Vice President Travel Solution Consulting, in which airport business plays a major role.


Day 1 - 14 March
Session: Technology: Passenger Journey

09:10 - 09:40 - Experiences in getting a customer-centric smart airport using digitalisation
Synopsis: Digitalisation is changing the world of business and private life. What will be the impact for airports? How did new technology supply the answer to the new demands from the business side at Cologne/Bonn Airport? This presentation provides answers by describing first experiences from the perspective of an IT provider and an airport.

Audience will learn:

• First experiences of the impact of digitalisation for the airport
• What was important in the link between business needs and digitalisation
• Use cases implemented at Cologne/Bonn airport
• Further concepts needed to be implemented to become a smart airport