Speaker Biograghy: Oliver has more than 18 years' IT management experience in the area of international IT service organisations, IT security and complex project management. He started his career at a German utility company building up an IT outsourcing company in Hungary, which he managed for six years. Afterwards he moved to IBM and took over responsibility for IT service delivery in Central/Eastern Europe. Moving back to Germany in 2006 he joined BWI, an IT outsourcing consortium providing IT services for the German Army, where he led the department of IT security and data privacy. Since 2014 he has been CIO of Cologne/Bonn Airport. In this role he also leads the internal and external digital transformation.


Day 1 - 14 March
Session: Technology: Passenger Journey

09:10 - 09:40 - Experiences in getting a customer-centric smart airport using digitalisation
Synopsis: Digitalisation is changing the world of business and private life. What will be the impact for airports? How did new technology supply the answer to the new demands from the business side at Cologne/Bonn Airport? This presentation provides answers by describing first experiences from the perspective of an IT provider and an airport.

Audience will learn:

• First experiences of the impact of digitalisation for the airport
• What was important in the link between business needs and digitalisation
• Use cases implemented at Cologne/Bonn airport
• Further concepts needed to be implemented to become a smart airport