Manuel van Lijf, Head Product Design, Dubai Airports, United Arab Emirates

Speaker Biograghy: Manuel has an MSc in Business from Erasmus University in Rotterdam. Since then he has gained 15 years' experience in the airline and airport industry. Most of that time has been spent in product strategy and innovation roles at KLM Royal Dutch Airlines. Manuel currently heads the product design team at Dubai Airports to prepare both DXB and DWC to become the most efficient and passenger-friendly airports in the world.


Day 2 - 15 March
Session:
Airport Design, Planning & Development - Middle East & Asia


14:30 - 15:00 - Designing the future passenger flows at DXB and DWC
Synopsis: Dubai Airports operates two airports in the United Arab Emirates: DXB with Emirates and FlyDubai as flagship local carriers, and DWC, which is currently a smaller airport south of the city but plans to be the largest in the world. The radical redesign of the key passenger touchpoints at DXB is a necessity, as DXB expects to receive 50% more passengers until 2025 without building additional terminals or concourses. This presentation will touch on the approach, the challenges and the priorities of this challenge. At the same time, the world's largest airport - Dubai World Central (DWC) - is under design as well.

Audience will learn: