Wai Man Raymond Lok, Assistant Director (Information Systems), HKSAR Immigration Department, Hong Kong
Speaker Biograghy:
Raymond is the Assistant Director (Information Systems) of the Hong Kong Immigration Department and is currently Head of the Information Systems Branch responsible for the planning and implementation of new information systems, operation of existing information systems, and records and data management.
Day 2 - 15 March
Session:
Aviation Security, Border Control & Facilitation
11:10 - 11:45
- Hong Kong's comprehensive border management system
Synopsis: The presentation will explain how the border control system of Hong Kong has developed and evolved to become a comprehensive and reliable automated management system to optimise daily operation throughputs and ensure smooth service delivery at the control points of the Hong Kong border, one of the busiest borders in the world.
Audience will learn:
- The multi-dimensions of Hong Kong Immigration Department’s work
- The adoption of information and communication technology to face the challenge of a disproportionate increase in passenger traffic and workload
- Era of automation and self-service
- Vision for the new information system strategy