Speaker Biograghy: Stephan joined IATA in 2008. Based in the Geneva office, he is responsible for managing the Fast Travel programme globally. The programme is one of the Simplifying the Business initiatives mandated by IATA’s board of governors and represents US$2.0 billion in annual savings for the airline industry. Fast Travel is a suite of self-service options to add further efficiency to the travel experience from check-in to baggage. Before joining IATA, Stephan spent 10 years at IER, one of the leading IT companies for the air transport industry. He held a number of senior management positions in France and the UK, including General Manager Northern Europe, VP Marketing and VP Software Sales. Born in France, Stephan holds a Master's degree in Marketing and International Management from Lincoln International Business School and University of North Carolina at Wilmington (UNCW).


Day 2 - 19 April
Session: Technology and Processing

11:00 - 11:30 - Fast Travel initiative

Day 3 - 20 April
Session: Technology and Processing

12:25 - 13:00 - PANEL DISCUSSION: Working together – how airports, airlines and government agencies create partnerships
Synopsis: .Working with airlines and government agencies to gain approval and acceptance of simplified, self-service passenger and baggage processes .How to gain acceptance of changes needed to improve airport and airline performance .Capturing, sharing, and using pre-flight, in-flight and post-flight information to improve performance and passenger experience .How real-time information can improve OTP (on-time performance) .How airlines and airports can work together to implement and integrate new technologies and processes into large construction projects