Andrew Price, Head of Baggage Services, IATA, Switzerland

Speaker Biograghy: Andrew Price is Head of IATA Baggage Services, which includes the IATA Baggage Improvement Programme. Launched in 2007, the programme aims to provide solutions that will cut baggage mishandling in half by 2012 and save the industry US$1.9 billion every year. Prior to launching BIP, Andrew was the IATA RFID Project Manager. During this time IATA won the RFID Breakthrough Award in 2006 for its work on the business case for baggage handling in the aviation industry. Prior to joining IATA, Andrew spent nearly 10 years at British Airways, progressing through a series of positions in customer relations, baggage and aircraft engineering. In 1998 he ran the British Airways RFID baggage trials. He started his career with Siemens in the air traffic management field. Andrew has a Bachelor's degree in Electrical Engineering and a post-graduate degree in Information Systems Engineering from the UK.


Day 1 - 18 April
Session:
Technology and Processing


09:50 - 10:20 - Fast and Secure Baggage: what you need to know
Synopsis: The Fast and Secure Baggage project aims to enable the industry to meet the five new StB goals: distribution, passenger data, real-time information, hassle-free travel and end-to-end processes. To do this the entire baggage handling process needs to be reimagined, from a new licence plate to new ways of sharing baggage information.

Day 1 - 18 April
Session:
Technology and Processing


16:50 - 17:15 - PANEL DISCUSSION: What does the future hold for baggage check-in?
Synopsis: .Remote check-in opportunities - present and future .Overcoming heavy lifting with low-key technologies .Real-time sharing and distribution of baggage information .Hassle-free travel: end-to-end processes re-imagined .Lessons learned implementing simplified passenger and baggage processes Pros and cons of different baggage strategies (RFID, inline enhancements, scanner arrays, kiosks, etc.)